Intake Coordinator

Tennessee Quality Care is looking for a Full-time Intake Coordinator to join our fast-growing Home Health Division

Generous time off package, mileage reimbursement, 401k match, plus more

Tennessee Quality Care provides personalized medical care to help people live their best lives. We take care of patients recovering from surgery or illness, coping with a difficult health challenge, or seeking end-of-life care. We believe our calling is to offer every patient the same level of care we’d give to our own families. Come join our team of compassionate caregivers that deliver the highest quality care day in and day out.

We offer:

• Great culture and team atmosphere
• Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs
• Work/life balance

What You’ll Do:

• Receive referrals by phone or in person for designated department
• Provide an explanation of the benefits to patients, families, and community contacts
• Assist with finding alternative services the when patient is not a candidate for hospice
• Oversee scheduling of initial nursing assessment and admission
• Maintain admission packets and ensure that proper forms are available to admissions staff
• Assist community outreach representatives with marketing activities to promote relations with referral sources
• Provide telephone and clerical support to other staff members as time allows
• Maintains accurate clinical records, keeping track of goals and progress of clients’

Qualifications:

• Be eighteen (18) years of age or older
• At least one (1) year experience in homecare, Home Health, or healthcare related field preferred
• Ability to complete necessary documentation appropriately, legibly, and timely
• Ability to handle stressful and delicate situations
• Interpersonal, verbal, and written communication skills necessary to complete job responsibilities
• Valid driver’s license and proof of insurance is required